Front Desk Agent
2 weeks ago
We're seeking a skilled Front Desk Agent to join our team at Staybridge Suites Eastvale/Norco Schleisman Rd. Eastvale CA 92880. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless transactions.
Key Responsibilities
- Provide warm and welcoming greetings to guests, acknowledging IHG Rewards Club members and returning guests
- Manage and receive payments for guest bookings, making the check-in and check-out process swift and seamless
- Anticipate and meet guests' needs, offering tailored recommendations and resolving any issues that may arise
- Stay connected with guests throughout their stay, providing exceptional local insights and ensuring their stay is nothing short of memorable
What We're Looking For
- Excellent communication and problem-solving skills, with the ability to turn issues into opportunities
- Fluency in the local language, with the ability to communicate effectively with guests
- Literacy and technical skills, with a good grasp of reading, writing, basic math, and computer skills
What We Offer
We're committed to creating inclusive teams where everyone feels valued and supported. As an equal opportunity employer, we welcome applicants and employees from diverse backgrounds and offer opportunities for growth and development. Join us and become part of our hotel family, where you'll have the freedom to relax, work, and play in a warm and welcoming environment.
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