Housekeeping Supervisor

2 weeks ago


El Cajon, California, United States Sycuan Casino Full time

HOUSEKEEPING SUPERVISOR

As a Housekeeping Supervisor at Sycuan Casino, you will play a crucial role in maintaining a pristine environment for both guests and staff. Your leadership will ensure that our housekeeping team is well-trained and equipped to uphold the highest standards of cleanliness.

Position Overview:

The primary responsibility of this role is to provide a clean and organized atmosphere while mentoring and guiding the housekeeping personnel.

Key Responsibilities:

  • Oversee and mentor housekeeping staff by providing training, clarifying departmental policies, evaluating team performance, conducting cleanliness inspections of guest accommodations, and addressing any compliance issues.
  • Ensure the availability of cleaning supplies and materials by managing inventory, sourcing necessary items, and following inventory protocols.
  • Perform thorough cleaning and sanitization of hotel guest rooms, which includes inspecting linens, making beds, cleaning restrooms, vacuuming, dusting, and restocking supplies.

Qualifications:

Education and Experience:

  • Minimum of 1 year of experience in housekeeping or custodial services.
  • High School Diploma or equivalent.
  • Experience in hotel, resort, or casino housekeeping preferred.

Skills and Competencies:

  • Familiarity with cleaning agents and safety protocols.
  • Ability to comprehend and execute instructions and written guidelines.
  • Strong communication skills in English.
  • Proficient in interacting positively with team members and guests.
  • Physical stamina to stand and walk for extended periods and perform manual tasks.
  • Exemplary professionalism, reliability, punctuality, and attention to detail.
  • Desirable: Ability to communicate in multiple languages.

Supervisory Responsibilities:

  • Direct Reports: None
  • Indirect Reports: Hotel Houseperson, Hotel Guest Room Attendants

If you are committed to fostering a welcoming and clean atmosphere for all, this position offers a rewarding opportunity to contribute to the Sycuan Casino environment.



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