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Housekeeping Supervisor for Hospitality

2 months ago


El Cajon, California, United States Sycuan Casino Full time

HOUSEKEEPING SUPERVISOR FOR HOSPITALITY

As a pivotal member of the housekeeping team at Sycuan Casino, the Housekeeping Supervisor is responsible for maintaining a pristine and welcoming atmosphere for both guests and staff. This role not only involves overseeing daily cleaning operations but also includes mentoring and training the housekeeping personnel.

Role Objective:

To ensure a hygienic and orderly environment while providing support and training to the housekeeping team.

Key Responsibilities:

  • Guide and mentor housekeeping staff by conducting training sessions, explaining departmental policies, evaluating team performance, performing cleanliness inspections of guest accommodations, and addressing any compliance issues.
  • Manage the inventory of cleaning supplies and materials by regularly auditing stock levels, procuring necessary items, and adhering to inventory protocols.
  • Execute thorough cleaning and sanitization of hotel guest rooms, which includes inspecting linens, making beds, cleaning restrooms, vacuuming, dusting, and restocking supplies.

Qualifications:

Education and Experience:

  • A minimum of 1 year of experience in housekeeping or custodial services.
  • High School Diploma or G.E.D.
  • Experience in hotel, resort, or casino housekeeping is preferred.

Skills and Competencies:

  • Familiarity with cleaning agents and safety protocols.
  • Ability to comprehend and execute instructions and written guidelines.
  • Strong communication skills in English.
  • Proficient in interacting positively with team members and guests.
  • Capacity to stand and walk for prolonged periods and perform physical duties.
  • Exhibits professionalism, composure, punctuality, and meticulous attention to detail.
  • Desirable: Proficiency in multiple languages.

Supervisory Responsibilities:

  • Direct Reports: None
  • Indirect Reports: Hotel Houseperson, Hotel Guest Room Attendants

If you are committed to fostering a clean and inviting environment for guests and colleagues, consider the opportunity to contribute to the Sycuan Casino team in this essential role.