Fitness Center Representative

5 days ago


San Diego, California, United States Planet Fitness Full time
Job Summary:

The Member Services Representative position at Planet Fitness is a dynamic opportunity for personal growth, leadership development, and career advancement. As a key member of our team, you will be responsible for creating and maintaining a welcoming atmosphere that sets us apart in the fitness industry.

Key Responsibilities:
  • Customer Service: Provide exceptional experiences for members, prospective members, and guests, ensuring a positive and professional interaction.
  • Front Desk Operations: Manage all front desk activities, including answering phones, checking members into the system, and handling new member sign-ups.
  • Tour and Sales: Take prospective members on tours, promote sales of tanning lotions and memberships, and facilitate needed updates to member accounts.
  • Community Engagement: Foster connections with the community and promote our Judgement Free Zone.
Requirements:
  • Customer Service Background: Preferred experience in customer-facing roles.
  • Basic Computer Proficiency: Ability to navigate our system and perform tasks efficiently.
  • Passion for Fitness and Health: A genuine interest in promoting a healthy lifestyle.
  • Upbeat and Positive Attitude: A friendly and approachable demeanor.
  • Experience in Sales: Previous sales experience is a plus.
  • Punctuality and Reliability: A strong commitment to being on time and meeting expectations.
Physical Demands:
  • Standing and Walking: Continual standing and walking during shifts.
  • Talking and Lifting: Occasional lifting up to 50 pounds and continual talking during shifts.

At Planet Fitness, we believe in promoting from within and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.



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