Fitness Center Representative

1 week ago


San Diego, California, United States Planet Fitness Full time
Job Summary:

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting our services, and contributing to the success of our fitness centers.

Key Responsibilities:
  • Greet and Engage Members: Provide a warm and welcoming experience for members, prospective members, and guests.
  • Enforce the Judgement Free Zone: Ensure a safe and inclusive environment for all members.
  • Front Desk Operations: Handle phone calls, check members into the system, process new member sign-ups, and facilitate account updates.
  • Sales and Promotions: Promote our services, including tanning lotions and memberships, and create connections with the community.
  • Cleaning and Maintenance: Maintain a clean and organized environment, including assigned cleaning areas.
Requirements:
  • Customer Service Background: Previous experience in customer-facing roles is preferred.
  • Basic Computer Proficiency: Familiarity with computer systems and software.
  • Passion for Fitness and Health: A genuine interest in promoting a healthy lifestyle.
  • Upbeat and Positive Attitude: A friendly and approachable demeanor.
  • Experience in Sales: Previous sales experience is an asset.
  • Punctuality and Reliability: A strong commitment to being on time and meeting deadlines.
What We Offer:

We provide a competitive hourly rate of $16.85, a supportive work environment, and opportunities for growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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