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Fitness Center Representative
2 months ago
The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.
Key Responsibilities- Provide exceptional customer service to members, prospective members, and guests.
- Respond to member inquiries and concerns in a timely and professional manner.
- Handle front desk activities, including checking members into the system, new member sign-ups, and facilitating updates to member accounts.
- Maintain the cleanliness and organization of the club, including exercise equipment and amenities.
- Customer service background preferred.
- Must be 18 years of age or older.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are essential.
At Planet Fitness, we strive to create a Judgement Free Zone where everyone feels welcome and respected. Our mission is to provide a fun and respectful environment where our team can learn and grow. We offer a range of benefits, including free Black Card gym membership, career growth opportunities, and discounts on merchandise and attractions.
