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Customer Service Representative

4 weeks ago

Austin, Texas, United States Golden Corral Full time

Guest Service:

  • Greet guests as they enter the restaurant and offer a warm welcome.
  • Offer assistance to any guests who may need help, ensuring a seamless dining experience.
  • Process GC On the Go To-Go orders efficiently and accurately.
  • Provide friendly and courteous service on the phone, responding to guest inquiries and resolving any issues.
  • Handle payments accurately and securely, maintaining a high level of integrity.
  • Stay knowledgeable about position responsibilities related to just-in-time delivery, ensuring timely and efficient service.
  • Be aware of the daily buffet offerings and have a thorough understanding of the menu and prices.

Cleanliness:

  • Maintain a clean and organized vestibule, host/cashier station, and surrounding areas, adhering to high standards of cleanliness.
  • Assist in setting up the buffet, ensuring labels are correct and the area is clean and well-maintained.
  • Clean all buffets and surrounding areas, adhering to local health department laws and regulations.
  • Perform duties as assigned by management, ensuring cleanliness, service, and quality standards are met.

Operational Excellence:

  • Inform the Manager when the money in the drawer needs to be taken to the safe, reducing the risk of robbery.
  • Ensure drawer balances with daily paperwork, maintaining accuracy and attention to detail.

Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire specific to the position you are applying for.

The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.