Veterinary Client Care Specialist
2 hours ago
We are seeking a highly organized and enthusiastic Veterinary Client Care Specialist to join our team at Ethos Veterinary Health. As a key member of our front office team, you will be responsible for providing exceptional client service, managing client relationships, and ensuring a seamless experience for our clients and their pets.
Key Responsibilities:- Provide exceptional client service, responding to client inquiries, and resolving any issues in a timely and professional manner.
- Manage client relationships, building trust and rapport with clients, and ensuring their needs are met.
- Coordinate client appointments, surgeries, and other services, ensuring accurate and timely communication.
- Process client payments, handle billing and insurance inquiries, and maintain accurate financial records.
- Maintain a clean and organized front office environment, ensuring a welcoming and professional atmosphere for clients and staff.
- High school diploma or equivalent required; associate's degree preferred.
- 3-5 years of experience in a veterinary or medical front office setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive client information.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Discounts on veterinary services and products.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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