Veterinary Client Care Specialist

7 days ago


Annapolis, Maryland, United States Ethos Veterinary Health Full time
Client Care Specialist

We are seeking a highly organized and enthusiastic Client Care Specialist to join our team at Ethos Veterinary Health. As a key member of our front office team, you will be responsible for providing exceptional client service, managing appointments, and ensuring a smooth patient flow.

Key Responsibilities:
  • Provide warm and welcoming service to clients and their pets
  • Manage appointments, schedules, and client communication
  • Process payments, handle client inquiries, and resolve issues
  • Collaborate with our veterinary team to ensure seamless patient care
  • Maintain accurate records, files, and databases
Requirements:
  • High school diploma or equivalent required; associate's degree preferred
  • 3-5 years of experience in a veterinary or customer-facing role
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Confidence and familiarity with pets, as well as the ability to lift 40 pounds
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on pet care services and products

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity.



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