Front Desk Administrative Assistant

1 week ago

Little Rock, Arkansas, United States Gorman & Company Full time
Job Summary:

We are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Gorman & Company. As a Front Desk Administrative Assistant, you will be the first point of contact for our residents and guests, providing exceptional customer service and ensuring a positive experience for all who interact with our property.

Key Responsibilities:

• Answering phones and responding to inquiries in a professional and courteous manner
• Checking in residents and guests to the building, ensuring accurate and efficient processing
• Assisting in scheduling and noticing residents of maintenance issues, providing timely and effective solutions
• Providing information to residents, vendors, and guests, ensuring accurate and up-to-date information
• Completing office duties as assigned by management, including data entry, filing, and other administrative tasks

Requirements:

• High School Diploma or equivalent required
• Customer service experience, with a focus on providing exceptional service to residents and guests
• Skilled in Microsoft Excel, Microsoft Word, and general computer skills, with the ability to learn new software and systems quickly
• Ability to use basic office equipment, including printers, scanners, and copiers
• Dependable and regular attendance, with the ability to work a variety of shifts, including weekends and holidays
• Ability to maintain resident privacy and confidentiality, with a focus on providing a secure and respectful environment

Why Work with Us:

• Competitive pay rate of $15.00 - $18.00 per hour
• Eligibility for our Property Bonus program, providing additional compensation for meeting performance goals
• 401K+ Match (up to 6%), providing a secure retirement plan for employees
• Employee Assistance Program, offering support and resources for employees and their families
• Team Member Development & Training, providing opportunities for growth and advancement
• DEI Committee and Culture Club Committee dedicated to making your employee experience great

Gorman & Company is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings. We are an Equal Employment Affirmative Action Employer.

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