Service Specialist

5 days ago


Rochester, Minnesota, United States Mayo Clinic Full time
Why Mayo Clinic

Mayo Clinic is a world-renowned healthcare organization that values excellence and innovation. As a Service Specialist, you will be part of a team that is dedicated to providing exceptional patient care and service.


Responsibilities

The Service Specialist-Operations role is a critical position that requires strong communication and problem-solving skills. Your responsibilities will include:

  • Responding to patient inquiries and resolving issues in a timely and professional manner
  • Actively promoting services and scheduling appointments
  • Performing patient registration, check-in/check-out, and rooming duties
  • Providing excellent customer service and ensuring a positive patient experience
  • Participating in an on-call rotation and responding to urgent issues

Qualifications

To be successful in this role, you will need:

  • A minimum of 3 years of customer service experience in a healthcare or service industry setting
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and patient scheduling systems
  • Fluency in Arabic and/or another language used frequently by Mayo patients (preferred)

What We Offer

As a Service Specialist at Mayo Clinic, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects all employees.


Equal Opportunity Employer

Mayo Clinic is an affirmative action and equal opportunity employer. We are committed to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities, and people with disabilities are strongly encouraged to apply.


  • Service Specialist

    2 days ago


    Rochester, Minnesota, United States Mayo Clinic Full time

    Service SpecialistMayo Clinic is a world-renowned healthcare organization that values its employees and patients alike. As a Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service.ResponsibilitiesRespond to patient inquiries and provide timely resolutionsAct as a liaison between patients and our...

  • Service Specialist

    3 weeks ago


    Rochester, Minnesota, United States Mayo Clinic Full time

    Job SummaryWe are seeking a highly skilled Service Specialist - Operations to join our team at Mayo Clinic. As an ambassador of patient experience, you will be responsible for providing exceptional customer service to patients and guests, responding to inquiries, and promoting services.Key ResponsibilitiesRespond to patient inquiries and provide timely...

  • Service Specialist

    2 days ago


    Rochester, Minnesota, United States Mayo Clinic Full time

    Service Specialist - OperationsMayo Clinic is a world-renowned healthcare organization that values excellence and innovation. As a Service Specialist - Operations, you will play a critical role in delivering exceptional patient experiences and supporting the smooth operation of our facilities.Key Responsibilities:Respond to patient inquiries and provide...


  • Rochester, Minnesota, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...


  • Rochester, Minnesota, United States Olmsted Medical Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Occupational Health Services Specialist to join our team at Olmsted Medical Center. As a key member of our Occupational Health Services team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our department.Key ResponsibilitiesConduct...


  • Rochester, Minnesota, United States Service Restoration Full time

    Job SummaryService Restoration, Inc. is seeking a skilled Restoration Technician - Mitigation to join our team. As a key member of our first response team, you will be responsible for assessing damages, stopping the continuation of damage, and beginning immediate mitigation efforts to restore properties to their original condition.Key...


  • Rochester, Minnesota, United States Service Restoration Inc Full time

    Job SummaryWe are seeking a skilled Restoration Technician - Mitigation to join our team at Service Restoration, Inc. As a key member of our first response team, you will play a critical role in assessing damages, stopping damage progression, and initiating mitigation efforts to restore properties to their original condition.Key ResponsibilitiesConduct...


  • Rochester, Minnesota, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring high levels of customer satisfaction, and driving sales growth.Key ResponsibilitiesProvide outstanding...


  • Rochester, Minnesota, United States Compass Group Careers Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at Compass Group Careers. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and safety of our food products and services.Key Responsibilities:Conduct on-site inspections and audits to...


  • Rochester, Minnesota, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers. If you have a passion for delivering...


  • Rochester, Minnesota, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent...


  • Rochester, Minnesota, United States Compass Group Careers Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at Compass Group Careers. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and safety of our food products and services.Key Responsibilities:Conduct on-site inspections and audits to...


  • Rochester, Minnesota, United States TotalMed Full time

    TotalMed is seeking a skilled Radiology Intervention Specialist to join our team for a travel assignment in Rochester, Minnesota. At TotalMed, we strive to be the last company you ever work with. We achieve this by offering the highest compensation, first-day medical benefits, a best-in-industry 401(K) retirement plan, and fiduciary services through...


  • Rochester, Minnesota, United States Family Service Rochester Full time

    About the RoleWe are seeking a highly skilled and compassionate Master's level therapist to join our outpatient clinic at Family Service Rochester. As a valued member of our team, you will have the opportunity to work with diverse populations, including children and families, and provide evidence-based therapies to support their well-being.Key...


  • Rochester, Minnesota, United States Family Service Rochester Full time

    About the RoleWe are seeking a highly skilled and compassionate Master's level therapist to join our outpatient clinic at Family Service Rochester. As a valued member of our team, you will have the opportunity to work with diverse populations, including children and families, and provide evidence-based therapies to support their well-being.Key...


  • Rochester, Minnesota, United States Aston Carter Full time

    Job Title: Medical Claims SpecialistJob Summary:We are seeking a highly skilled Medical Claims Specialist to join our team at Aston Carter. As a Medical Claims Specialist, you will be responsible for managing and overseeing the billing process for medical services provided by ambulance services. This role requires strong attention to detail, excellent...


  • Rochester, Minnesota, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements. Your primary goal will be to...


  • Rochester, Minnesota, United States People's Food Co-op Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist at People's Food Co-op. As a key member of our sales floor team, you will play a critical role in providing an exceptional shopping experience for our customers.Responsibilities:Provide prompt and friendly service to...


  • Rochester, Minnesota, United States REM Community Full time

    Join Our Team as a Practical Nursing Specialist At REM Community Services, part of the Sevita family, we are dedicated to providing community-oriented services for individuals with intellectual and developmental disabilities. We believe that every individual deserves to live a fulfilling life, and we are committed to creating a workplace where you can...


  • Rochester, Minnesota, United States Manufacturers Bank & Trust Full time

    Job SummaryManufacturers Bank & Trust is seeking a highly skilled Loan Processor Specialist to join our team. As a Loan Processor Specialist, you will be responsible for managing loan customers' banking needs by assisting with loan transactions, loan documentation, and responding to customer inquiries with appropriate information, problem-solving, and...