Executive Property Manager

11 hours ago


Charlotte, North Carolina, United States RKW Residential Full time

Job Summary

We are seeking an experienced and dynamic Regional Manager to join our team at RKW Residential. This is a pivotal role that requires a strong focus on client relationships, property operations, and team leadership.

Responsibilities

  • Develop and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction.
  • Oversee the day-to-day operations of assigned properties, including leasing, collections, resident services, maintenance, administration, and policy enforcement.
  • Conduct regular site visits to evaluate market trends, rent pricing, delinquencies, and lease renewals.
  • Train, coach, and mentor property managers to ensure they have the skills and knowledge needed to excel in their roles.
  • Participate in the hiring process for key site positions and ensure adequate staffing.
  • Implement and oversee compliance with all regulatory agency policies and Tenant Selection Plan requirements.
  • Proactively notify management and owners of any capital plan needs.
  • Oversee weekly/monthly reporting to owners and regulatory reporting.
  • Maintain a detailed knowledge of market trends and sub-markets through established networks with competitors.
  • Lead by example, demonstrating a strong work ethic, attention to detail, and a customer-centric approach.

Requirements

  • Minimum 4 years of experience in property management, with a strong managerial background.
  • National Apartment Association Designations CAM and/or CAPs preferred.
  • OneSite/Realpage and Yardi experience preferred.
  • Ability to work extended hours, including nights and weekends, and react to emergency situations in a timely manner.

Supervision

  • Reports directly to the Regional VP.

About RKW Residential

RKW Residential is a dynamic and growing company that is committed to delivering exceptional results for our clients. We pride ourselves on our customer-centric approach, attention to detail, and commitment to excellence.

As a Regional Manager at RKW Residential, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and make a meaningful contribution to our company's success.



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