Medical Record Retrieval Specialist

6 days ago


Hollywood, Florida, United States Humana Full time
Job Summary

We are seeking a highly skilled Medical Record Retrieval Specialist to join our team at Humana. As a Risk Adjustment Representative, you will play a critical role in ensuring the accuracy and completeness of medical records for our members.

Key Responsibilities
  • Travel to provider offices within the region to collect and scan medical records into a secure system.
  • Review and verify the accuracy of medical records to ensure compliance with regulatory requirements.
  • Collaborate with Humana's Coding staff to ensure accurate and timely data entry.
  • Utilize a laptop and portable scanner to collect and digitize medical records.
  • Communicate effectively with healthcare providers and Humana staff to resolve any issues or concerns.
Requirements
  • 1+ years of experience in a telephonic environment or customer service in an office setting.
  • Proficiency in Microsoft Office Word and Excel.
  • Ability to travel locally up to 50% of the time and occasionally overnight within the region.
  • Reliable car transportation and a valid State Driver's license.
  • Working knowledge of computers and the ability to quickly learn new systems.
Preferred Qualifications
  • Experience with medical record or health information retrieval in a hospital, healthcare, or medical office setting.
  • Knowledge and experience in managed care.
  • Medical terminology.
  • Experience in EMR (Electronic Medical Records) systems.
  • Bilingual English and Spanish language proficiency.
What We Offer

As a Medical Record Retrieval Specialist at Humana, you will have the opportunity to work with a dynamic team and contribute to the delivery of high-quality healthcare services. We offer a competitive salary and benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and paid time off.

Humana is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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