Senior Manager, Orion Rental Parcel Program

8 hours ago

Hartsville, United States SONOCO CANADA Full time
Job Summary

We are seeking a highly skilled and experienced Senior Manager to lead our Orion Rental Parcel Program. As a key member of our team, you will be responsible for driving the strategy, operational setup, commercial launches, and overall management of the program.

Key Responsibilities
  • Develop and drive the overall global strategy for the Orion Rental Parcel Program, ensuring alignment with ThermoSafe's business goals.
  • Identify market opportunities and trends to inform program strategy and development.
  • Be accountable to P&L monitoring and success to leverage organizational resources to adapt to evolving needs of the program.
  • Oversee the operational end-to-end process and setup for day-to-day management of the rental program across existing rental locations and future expansion.
  • Coordinate with cross-functional teams (engineering, manufacturing, logistics, quality, and sales) to ensure seamless integration and implementation of commercialization projects.
  • Evaluate and establish network locations (either in-house or with 3PLs), setting up agreements and managing those relationships.
  • Monitor and analyze performance metrics to optimize operational efficiency and effectiveness.
  • Be the product SME to develop and deliver compelling presentations and proposals to clients and stakeholders.
  • Support pricing strategy and structure to maximize profitability and market competitiveness.
  • Prepare & deliver quotes and price estimates while managing timelines for deliverables to the sales team – requires coordination with Finance to ensure quarterly management of costings.
  • Represent the product at tradeshows, conferences, and hosted internal customer events to demonstrate program capabilities, supporting the close – won status of business.
  • Drive business development initiatives to expand the program's market presence and client base.
  • Understand evolving market and competitor dynamics to advance the evolution of the program to sustain and achieve a market leader position.
  • Create customer monthly and quarterly invoice reports.
  • Collaborate with R&D to drive product innovation and continuous improvement based on customer feedback and market demand.
  • Manage product lifecycle from concept to launch, including prioritizing features, setting timelines, and coordinating resources.
  • Conduct regular product reviews and updates to ensure product relevance and competitive edge.
  • Own and manage the technological aspects of the program, including the customer ordering portal and other relevant digital platforms, including but not limited to data analytics.
  • Serve as a point of contact for customers to troubleshoot system access and other relevant technical issues.
  • Collaborate with Sustainability to further expand sustainability product positioning and claims the Program can market as a result of product features and also operational capabilities.
Requirements
  • A strong background in program management, a keen understanding of the operational and technological aspects of the platform, and a proven track record in driving business growth.
  • Excellent communication and leadership skills, with the ability to work collaboratively with others towards mutual objectives.
  • A bias for taking action, with a spontaneous recognition of problems and opportunities.
  • A drive to discover and meet the needs of customers (either internal or external).
  • A drive to achieve results and goals in the short and long term.
  • The ability to adapt to work effectively in an environment of change, uncertainty, and ambiguity.
  • The depth and breadth of job-related expertise and the motivation to use and expand one's technical knowledge.
  • A fundamental belief in one's ability to successfully take on new and difficult challenges, question the status quo, and take risks.
  • The ability to communicate and enlist support for a vision.
What We Offer

We offer a comprehensive total rewards package, including competitive pay and benefits. Our benefits include medical, dental, and vision coverage for you and your dependents, including FSA and HSA options. We also offer a 401(k) retirement plan with company match, wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services. Paid time off and holidays are also included, as well as a variety of company-paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance. Tuition reimbursement is also available.

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

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