Retail Sales Associate

4 weeks ago

Abingdon, Maryland, United States AAA Club Alliance Full time
Unlock Your Sales Potential at AAA Club Alliance

Are you passionate about delivering exceptional service and driving sales success? We're seeking a talented Retail Sales Associate to join our dynamic retail team. As a key member of our team, you'll play a vital role in promoting AAA products and services, providing outstanding customer service, and exceeding sales targets.

Key Responsibilities:
  • Sales Excellence: Consistently up-sell and cross-sell AAA products, including new memberships, credit cards, and insurance referrals.
  • Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.

Requirements:
  • Sales Savvy: Bring a minimum of six (6) months of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
  • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Geography Skills: Basic geography knowledge is beneficial.
  • High School Diploma/GED: A minimum educational requirement to join our team.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor specific screenings.

What We Offer:
  • Competitive Compensation: The starting base compensation for this position is $14.86 to $20.83/hourly.
  • Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.
  • AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
  • Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
  • Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
  • 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.

Work-Life Balance:
  • No Sundays: Enjoy a consistent schedule with no work on Sundays.
  • Convenient Hours: With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week.
  • Paid Holidays: Celebrate eight paid holidays throughout the year.
  • Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
  • Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.

Join Our Team:

At AAA Club Alliance, we're committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.

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