Service Desk Associate

4 weeks ago


Abingdon, Maryland, United States Planet Fitness Full time
Job Title: Service Desk Associate

Job Summary:

We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.

Key Responsibilities:

* Greet and welcome members and guests upon arrival and departure
* Monitor club access and ensure a safe and secure environment
* Answer questions and handle member and guest complaints in a professional and courteous manner
* Sell memberships and process new member sign-ups
* Operate the Point-of-Sale system and collect balances on past due accounts
* Maintain the cleanliness and organization of the front desk area

Requirements:

* High school diploma or equivalent preferred
* Previous customer service and sales experience preferred
* Basic computer literacy
* Ability to work well independently and as part of a team

What We Offer:

* Competitive pay and benefits package
* Opportunities for growth and advancement
* A positive and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

Equal Opportunity Employer:

Planet Fitness is an equal opportunity employer and welcomes applications from diverse candidates.

Contact Information:

For more information, please contact our HR department at [insert contact information].

Job Type:

Full-time

Work Schedule:

Monday - Friday, 9am - 5pm

Location:

[insert location]

Job Category:

Customer Service

Job ID:

[insert job ID]

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