Retail Merchandise Team Member

2 weeks ago

Abingdon, Maryland, United States HomeGoods Full time
Job Title: Retail Merchandise Coordinator

At HomeGoods, we are dedicated to providing our customers with an exceptional shopping experience. We are seeking a highly skilled and motivated Retail Merchandise Coordinator to join our team.

Key Responsibilities:

  • Lead the frontline team to promote a Highly Satisfied customer experience
  • Drive customer loyalty through various programs and initiatives
  • Address customer concerns and issues promptly
  • Update the team on current customer experience feedback, goals, and company initiatives
  • Train and mentor all team members on company policies and procedures
  • Provide recognition and constructive feedback on cashier performance
  • Maintain and monitor cash controls, including change funds
  • Adhere to all labor laws and meal and break period policies
  • Assign registers and coordinate breaks to ensure optimal coverage at the frontline and sales floor
  • Audit and approve paperwork
  • Maintain cleanliness, recovery, and organizational standards throughout the frontline
  • Monitor all frontline equipment and communicate issues to management
  • Execute and adhere to company directives
  • Maintain and uphold merchandising standards within the queue line
  • Adhere to all operational, merchandise, and loss prevention policies and procedures
  • Ensure proper and timely handling of damages and mark out of stock
  • Promote a safe environment and report any safety hazards in the store
  • Other duties as assigned

Requirements:

  • High school graduate or equivalent degree preferred
  • Available to work flexible schedules, including evenings and weekends
  • Able to work as a team member
  • Excellent interpersonal and customer service skills
  • Able to lift heavy merchandise with or without reasonable accommodations
  • Able to train and provide direction to others
  • Able to run a register and handle money
  • Must be able to handle confidential information with discretion
  • Experience as a coordinator or previous retail/supervisory experience preferred

Benefits:

HomeGoods offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

Starting Pay Range: $16.00 to $16.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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