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Retail Sales Associate

1 month ago

Abingdon, Maryland, United States AAA Mid Atlantic Full time
About the Role

We are seeking a highly motivated and results-driven Retail Sales Associate to join our team at AAA Club Alliance. As a key member of our sales team, you will play a vital role in delivering exceptional service to our members while promoting AAA products and services.

Key Responsibilities
  • Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Requirements
  • Sales Savvy: Bring a minimum of six (6) months of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
  • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Geography Skills: Basic geography knowledge is beneficial.
  • High School Diploma/GED: A minimum educational requirement to join our team.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
What We Offer
  • Competitive Compensation: The starting base compensation for this position is $14.86 to $20.83/hourly.
  • Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.
  • AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
  • Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
  • Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
  • 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.
About Us

AAA Club Alliance is an equal opportunity employer committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.