Experienced Restaurant Operations Manager

11 hours ago


Macomb, Illinois, United States Cowboy Chicken Full time
About the Role

Cowboy Chicken is seeking an experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will be responsible for the day-to-day activities and operations of the restaurant, assisting the General Manager in guiding the team to create a positive guest experience.

Key Responsibilities
  • Customer Service: Serve as a role model for customer-first behaviors according to company standards.
  • Team Management: Build a team of customer-focused employees through coaching and measurement.
  • Operations: Handle difficult customer situations professionally, maintain appropriate staffing, and prepare weekly schedules.
  • Financial Management: Analyze profit and loss statements and meet established sales plan for unit.
  • Compliance: Ensure the restaurant is in full compliance to all local, state, and federal regulations.
Requirements
  • High school or GED required.
  • Must be at least 18 years of age.
  • Experience with management, restaurant, and customer service.
  • Strong communication, organizational, and leadership skills.
Benefits
  • Competitive Pay.
  • Meal benefits.
  • Paid vacation.
  • Employee Referral Program.
  • Clear path for career advancement.


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