Retail Banking Customer Experience Representative
3 days ago
As a Customer Service Representative at Wells Fargo, you will play a critical role in delivering exceptional customer experiences while providing expertise and resources to branch employees. Your primary responsibility will be to assist customers in making informed decisions about products and services that best meet their needs.
Key Responsibilities- Provide expert guidance and support to branch employees to ensure they have the necessary knowledge to make recommendations to customers.
- Offer exceptional internal customer service while handling in-bound calls, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Collaborate with cross-functional teams to develop and implement strategies that enhance the customer experience and drive business growth.
- Stay up-to-date on product and service offerings, as well as industry trends and best practices, to provide accurate and informed advice to customers.
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be able to build strong relationships with customers and colleagues, and be committed to delivering exceptional customer experiences.
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Banking Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Customer Service RepresentativeCollabera is seeking a highly skilled Customer Service Representative to join our team in Phoenix, AZ.Job Summary:We are looking for a customer-focused individual to provide exceptional support to our banking clients. As a Customer Service Representative, you will be responsible for resolving customer inquiries,...
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Client Services Representative II
4 weeks ago
Phoenix, Arizona, United States Bank of America Full timeJob Summary:Bank of America is seeking a Client Services Representative II to join our team in a retail banking environment. As a Client Services Representative II, you will be responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.Key Responsibilities:Identify client needs and recommend...
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Banking Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Collabera. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the banking and financial industry.Key Responsibilities:Provide timely and effective...
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Banking Customer Service Representative
1 week ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Customer Service RepresentativeJob Location: Phoenix, AZJob Duration: 12 monthsJob Description:We are seeking a highly skilled Customer Service Representative to join our team at Collabera. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the banking and financial...
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Banking Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Summary:Collabera is seeking a highly skilled Banking Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in the banking and financial sector.Key Responsibilities:• Provide routine support to customers through various communication...
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Details:Title: Banking Customer Service RepresentativeLocation: RemoteDuration: ContractPay: $28-$30/Hr.Job Description:Key Responsibilities:Provide exceptional customer service to high revenue clients via phone, chat, and email.Analyze and resolve client inquiries, issues, and technical support requests related to treasury, cash management, card, and...
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Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Wells Fargo Full time**About the Role**At Wells Fargo, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - Everyday Banking, you'll play a critical role in supporting our customers and seeking ways to improve their inquiries or issues related to our financial products and services.**Key Responsibilities**Provide empathetic...
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States First Citizens Bank Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at First Citizens Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their banking inquiries and concerns, and identifying opportunities to cross-sell our products and...
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Customer Experience Representative
2 weeks ago
Phoenix, Arizona, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Agent. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, guiding customers through the car buying process, and ensuring their needs are met.Key ResponsibilitiesConnect with...
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Retail Banking Sales and Service Manager
3 weeks ago
Phoenix, Arizona, United States BMO Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Retail Banking Sales and Service Manager. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute a market business plan to achieve retail sales...
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Customer Experience Representative
3 weeks ago
Phoenix, Arizona, United States O'Reilly Auto Parts Full timeCustomer Experience SpecialistO'Reilly Automotive is seeking a Customer Experience Specialist to deliver exceptional customer service to internal and external customers. As a key member of our team, you will provide access for customers to voice concerns or complaints, receive and respond to incoming customer inquiries, and assist customers with product,...
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Customer Experience Manager
4 weeks ago
Phoenix, Arizona, United States Michaels Stores Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels Stores. As a Customer Experience Manager, you will be responsible for delivering a customer-centric shopping experience by managing and delivering effective front-end operations and expectations.Key ResponsibilitiesLead Front-End Operations: Manage and deliver...
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...
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Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Wells Fargo Full time**Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our Home Mortgage Customer Service team at Wells Fargo. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.**Key...
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States RemX Full timeAbout the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at RemX. As a key member of our call center, you will be responsible for providing exceptional customer service to our bank customers who have accrued reward points to purchase products.Key ResponsibilitiesRespond to inbound calls from customers to...
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States PNC Full timeJob DescriptionPNC is seeking a highly skilled and customer-focused individual to join our Retail Branch organization as a Part Time Teller. As a key member of our team, you will be responsible for delivering exceptional customer service, processing high-volume customer banking transactions, and educating customers on new technology and banking products.Key...
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Customer Experience Representative
4 weeks ago
Phoenix, Arizona, United States CoolSys - Refrigeration and HVAC Systems Full time**Job Summary:**CoolSys - Refrigeration and HVAC Systems is seeking a skilled Customer Experience Representative to support and foster long-term, successful relationships with our customers.**Key Responsibilities:**Support day-to-day account activities, including quotes, customer communications, and onboarding.Collaborate with the Account Management team to...
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Retail Banking Sales and Service Manager
1 week ago
Phoenix, Arizona, United States Bank of Montreal Full timeJob SummaryBMO Financial Group is seeking a highly skilled and experienced Retail Banking Sales and Service Manager to join our team. As a key member of our sales and service team, you will be responsible for delivering sales activities and results for designated retail sales programs/products. You will act as the market expert for the retail sales...
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States USAA Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bank Customer Service Representative. As a key member of our contact center team, you will play a critical role in delivering exceptional service to our members, providing them with personalized support and solutions to meet their financial needs.Key...
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States USAA Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bank Customer Service Representative. As a key member of our contact center, you will play a vital role in delivering exceptional service to our members, providing solutions to their banking needs, and promoting USAA's products and services.Key...