Banking Customer Service Representative
2 weeks ago
Collabera is seeking a highly skilled Banking Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in the banking and financial sector.
Key Responsibilities:
• Provide routine support to customers through various communication channels
• Identify opportunities to improve work processes and implement changes within established procedures
• Collaborate with client personnel to gather and provide basic information
• Receive regular guidance from a supervisor and escalate questions and issues as needed
Requirements:
• Excellent communication and interpersonal skills
• Strong soft phone skills and ability to work in a fast-paced environment
• Flexibility to work between the hours of 6am to 6pm MST
• Ability to assist with inbound and outbound calls
What We Offer:
• Opportunity to work with a leading company in the financial services industry
• Collaborative and dynamic work environment
• Opportunities for growth and professional development
• Competitive compensation and benefits package
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