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Senior HR Connect Manager

2 months ago

Mountain View, California, United States Intuit Inc. Full time

The People Experience Team is dedicated to crafting experiences that unlock the full potential of our workforce. Within this team, HR Connect serves as a crucial pillar, primarily aimed at empowering employee success.

The Senior Manager of HR Connect will take charge of our Performance Advisors, who play a vital role in ensuring consistency and fairness in performance management practices. They are tasked with providing comprehensive coaching and guidance to managers regarding performance, conduct, and attendance across various regions.

In this leadership capacity, the Senior Manager will collaborate closely with the HRC Director to foster ongoing enhancements in building managerial capabilities and accountability, particularly in addressing situations where employees may not meet expectations. The ideal candidate will exhibit outstanding leadership qualities, backed by a proven history of success in a fast-paced and adaptable environment.

Key Responsibilities
  • Translate business strategies into people-focused priorities and initiatives that enhance organizational effectiveness.
  • Ensure that all performance-related issues are managed fairly, equitably, and promptly.
  • Co-develop training and resources for managers to effectively oversee employee performance at scale.
  • Establish strategic partnerships with HRC, PXT leadership, HRBP's COEs, and other key stakeholders to share insights, maintain effective communication, and evolve solutions for scalability.
  • Analyze and interpret critical employee data to derive insights and present recommendations that influence decision-making.
  • Work alongside PXT partners, legal advisors, and senior leadership to resolve complex or sensitive performance issues.
  • Propose innovative approaches and strategies to enhance efficiency and operational best practices, including the integration of automation and digital solutions.
  • Develop, scale, and uphold operational excellence in case management practices, including governance for playbooks, protocols, and requirements for documentation and reporting.
  • Provide leadership, coaching, and mentorship to a high-performing team of Performance Advisors.
  • Contribute to various programs, projects, and broader People & Places priorities or PXT initiatives.
  • Engage in the establishment and refinement of HR policies and practices.
  • Stay informed about employment laws, regulations, and industry trends related to performance management.
Minimum Qualifications
  • 8+ years of experience in Employee Relations or Performance Management, including 3-5 years in a leadership role within HR.
  • Exceptional project management skills with a proven ability to set a compelling vision, strategy, and execution plan.
  • Strong analytical capabilities to resolve a diverse range of complex issues.
  • Self-motivated, dependable, detail-oriented, and a collaborative team player with a proactive approach.
  • Ability to forge strong human connections, demonstrating deep emotional intelligence and objective empathy.
  • People Champion: Designs and implements changes that enhance the delivery of P&P customer benefits.
  • Business Accelerator: Implements changes that expedite Intuit's strategic goals while remaining agile and resilient to external factors.
  • Data Driven: Analyzes data to generate actionable insights that inform decisions.
  • Change Leader: Identifies stakeholders, keeps them informed, and holds them accountable while providing recommendations to mitigate risks.