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Bilingual Customer Support Specialist
2 months ago
Van Horn Automotive Group Inc. tiene una emocionante oportunidad para un Representante de Servicio al Cliente Bilingüe en nuestros departamentos de servicio. Este puesto no requiere experiencia previa, ya que proporcionamos capacitación completa.
El Representante será fundamental para mejorar la satisfacción del cliente, incrementar los servicios ofrecidos y fomentar relaciones duraderas con los clientes.
Las responsabilidades incluyen:
- Programar citas para el servicio de vehículos.
- Gestionar pedidos de piezas para los clientes.
- Responder a las consultas de los clientes.
- Realizar llamadas de seguimiento a los clientes.
Calificaciones requeridas:
- Diploma de secundaria o equivalente.
- Dominio del español y el inglés, tanto hablado como escrito.
- Licencia de conducir válida.
- Habilidades excepcionales en atención telefónica.
Beneficios:
- Generosa política de tiempo libre pagado, incluyendo vacaciones y días personales.
- Reembolso de gimnasio/ejercicio.
- Reembolso de matrícula.
- Beneficios de salud, dental y visión, así como un plan 401k.
- Tiempo pagado para voluntariado: 16 horas anuales para participar en organizaciones de su elección.
- Descuentos para empleados en vehículos, piezas y servicios.
- Programa de propiedad de acciones para empleados (ESOP).
- Ambiente de trabajo profesional y cultura de promoción interna.
- Participación en la comunidad y programa de referidos para empleados.
En Van Horn, creemos que nuestros empleados son la clave del éxito. Nos enorgullecemos de ser miembros activos de la comunidad y de participar en actividades benéficas. Ofrecemos a nuestros empleados tiempo pagado para contribuir a organizaciones caritativas. Ven y descubre cómo puedes marcar la diferencia mientras trabajas con nosotros.