Senior Payroll Specialist
10 hours ago
We are seeking a seasoned Senior Payroll Specialist to lead and oversee all facets of day-to-day payroll operations for our esteemed clientele. In this pivotal role, you will meticulously process payrolls for a diverse portfolio of clients, ensuring adherence to stringent bureau metrics targets and Service Level Agreements.
Key Responsibilities- Execute and deliver customer payrolls, garnishments, employee maintenance, and timesheet consolidation with precision and efficiency.
- Champion excellent service delivery, upholding the highest standards of professionalism and accuracy.
- Spearhead end-to-end payroll administration, meticulously managing every aspect of the process.
- Maintain an in-depth understanding of current statutory federal and state payroll regulations, ensuring full compliance in all operations.
- Administer payrolls across designated client portfolios, guaranteeing timely and accurate payment for all employees to meet bureau targets.
- Cultivate and nurture strong customer relationships, delivering exemplary customer service aligned with bureau standards.
- Ensure timely receipt of all necessary data from clients and prompt delivery of outputs within bureau targets.
- Address customer queries via phone or email promptly, taking decisive action within established Service Level Agreements.
- Proactively identify and escalate any issues that may impede the seamless operation of client payrolls.
- Keep Client Notes updated with the latest client payroll procedures, ensuring comprehensive documentation.
- Provide expert guidance to clients on Federal and State regulations and internal policies, fostering compliance and understanding.
- Stay abreast of evolving Federal and State regulations through self-learning initiatives and participation in Fourth training sessions.
- Foster collaboration and synergies with internal departments to deliver seamless service to clients.
- Conduct thorough analysis of completed payrolls, identifying trends, inconsistencies, and potential issues, and recommending effective solutions.
- Mentorship of junior payroll specialists providing SME level guidance on various advanced topics such as reporting, GL, complex payrolls, taxes and others.
- Leadership in educating team members on multiple updates and new processes as they relate to their job functions.
- Provide support to the junior specialists and escalate to management as needed.
- Proficiency in Prism software is advantageous.
- Advanced computer skills, particularly in Microsoft Office suite, with expertise in Excel.
- Minimum of 3+ years' experience processing large volume multi-state payrolls.
- Solid grasp of basic accounting principles.
- Exceptional data entry skills with a keen eye for detail and a commitment to accuracy.
- Outstanding problem-solving and analytical abilities, with a track record of resolving complex issues.
- Superior interpersonal skills, with a knack for building and maintaining strong business relationships.
- Excellent verbal and written communication skills in English.
Fourth Enterprises, LLC offers a comprehensive benefits package, including unlimited PTO, health, dental, vision, 401K match, charity days, parental leave, flexible work environment, and more.
Remote employment is available in AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, WA.
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