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Trading Support Specialist

2 months ago

New York, New York, United States QUANTEAM - North America (RAINBOW PARTNERS Group) Full time
Trading Support Engineer

Quanteam, a leading Financial Markets consulting company, is seeking a skilled Trading Support Engineer to join our North America team. As a key member of our team, you will provide critical technical support to traders on the front office desk of an investment bank based in Midtown NYC.

Key Responsibilities:

  • Provide real-time support to traders on Bloomberg, Fidessa, and other Order Management Systems (OMS) platforms, resolving technical issues and optimizing configurations.
  • Collaborate with development teams and external service providers to resolve complex issues and enhance system stability.
  • Participate in the implementation of new features and manage software upgrades to ensure optimal system performance.
  • Develop and maintain Python scripts to automate support tasks and improve operational efficiency.
  • Offer technical expertise during the integration of new products or systems, ensuring end-user training when necessary.
  • Contribute to documentation of operational procedures and best practices to ensure regulatory compliance and information security.

Requirements:

  • Over 5 years of experience in a similar role within an investment bank or financial institution.
  • Relevant experiences supporting operations within trading desk.
  • Deep expertise in financial products, specializing in equity derivatives or fixed income.
  • Proficiency with front office applications like Bloomberg, Fidessa, and various OMS.
  • Strong problem-solving skills and incident management abilities, with a demonstrated ability to perform under pressure.
  • Practical knowledge of Python for script development, task automation, and data analysis.
  • Excellent communication skills and ability to effectively interact with traders, developers, and external vendors.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Finance, or a related field.
  • Certification or relevant training in financial technologies or trading operations support is a plus.
  • Strong team player with a commitment to maintaining high standards of customer service and quality.