Trade Support Specialist

4 weeks ago


New York, New York, United States Citadel Enterprise Americas Services LLC Full time

As a Trade Support Specialist at Citadel Enterprise Americas Services LLC, you will play a critical role in the Electronic Trading Technologies group, supporting the Global Trade business and collaborating with members of the trading desk to develop best-in-class trading applications for low-touch and high-touch flows, covering a diverse set of asset classes including Equities, Commodities, FX, and Fixed Income.

Key responsibilities include providing first and second-level support for front-office traders and investment professionals, quickly identifying and resolving issues as they arise to ensure continuity of the business. You will also coordinate with front-office traders and investment professionals to gather business requirements and liaise with various IT teams to ensure delivery of functionality.

Additional responsibilities include assisting in the deployment, checkout, QA testing, training, and marketing of applications, participating in global coverage of system support and SOD/intraday health checks, and coordinating with back-office teams to remedy issues related to security setups, trade booking, corporate actions, price breaks, and bookkeeping entries.

Requirements include a Bachelor's degree in Computer Science, Engineering, or a related field and 2 years of experience in the financial industry. Ideal candidates will have experience with production management and outage handling, quantitative research and financial analysis, and working closely with development teams to improve plant stability.

Key Skills:

  • Production management and outage handling
  • Quantitative research and financial analysis
  • System-wide infrastructure monitoring tools
  • ServiceNow, Jira, Splunk, or similar

Why Join Us:

Citadel Enterprise Americas Services LLC offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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