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Trade Floor Application Support Specialist

1 month ago

New York, New York, United States Barclays Full time
Job Summary

We are seeking a skilled Trade Floor Application Support Specialist to join our team at Barclays Services Corp. in New York, New York.

The successful candidate will provide seamless end-to-end support for front office users, driving the effectiveness and commercial strength of the trading franchise.

Key Responsibilities:

  • Investigate trader-related issues to provide swift solutions or ad-hoc tactical fixes.
  • Engage with application owners to provide effective problem management and rapid strategic resolutions.
  • Communicate, escalate, and manage major crisis and technology incidents impacting front office.
  • Monitor application incident queues/alerts to ensure maximum system uptime.
  • Contribute to service level improvements by documenting known issues.
  • Provide functional systems support for business activities ranging from trade capture to trade life cycling, PNL, and risk position generation.
  • Assist with maintenance of configuration data to ensure accurate inventory of hardware, services, application, and processes.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of trading applications and systems.
  • Experience in a similar role or relevant industry experience.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].