Sales and Service Representative

4 weeks ago


Baltimore, Maryland, United States Firestone Full time

Job Summary: As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and sales support to our clients. Your primary goal will be to thoroughly assess customer needs and provide tailored solutions to meet their requirements.

Key Responsibilities:

  • Assess customer needs through direct interactions and recommend appropriate products and services.
  • Effectively communicate sales and promotions to customers.
  • Resolve customer complaints in a timely and suitable manner.
  • Follow up with customers to ensure satisfaction with products and services.
  • Perform tire services including tire repair, new tire installs, tire mounting, rotations, and balancing.

Requirements: To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong understanding of tire services and products.


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