Customer Service Representative

2 weeks ago


El Paso, Texas, United States Fred Loya Insurance Full time
Job Description

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Fred Loya Insurance. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling new auto insurance policies, renewing policies, and marketing for potential new business.

Responsibilities

  • Provide exceptional customer service to all customers
  • Quote and sell new auto insurance policies
  • Reneew policies and service existing policies
  • Market for potential new business
  • Process data entry, scan documents, and upload mail, faxes, and emails to our file management system
  • Operate the telephone to answer and screen calls
  • Process outbound certified letters
  • Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to their destination

Requirements

  • Must be 18 years old
  • Bilingual (English/Spanish) a plus or required (depending on regional needs)
  • Business professional attire
  • High School diploma or equivalent
  • Full-time employment
  • Pass State Licensing Requirements
  • Good customer service skills
  • Good communication skills
  • Reliable transportation
  • Goal-oriented and self-motivated
  • Ability to approach potential clients and offer our services

Benefits

  • Bonus pay
  • Paid training
  • Paid holidays
  • Paid vacation days
  • Paid sick days
  • Health, dental, vision, and life insurance plans available
  • 401K matching
  • Opportunity for rapid career growth and advancement
  • Performance evaluations every 6 months

Equal Opportunity Employer

Fred Loya Insurance is an Equal Opportunity Employer. We are committed to recruiting and hiring the most qualified individual for the position without regard to race, color, sex, religion, age, national origin, sexual orientation, gender identity/expression, disability, citizenship, or veteran status.



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