Family Practice Patient Access Representative

1 week ago


Longview, Texas, United States PeaceHealth Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative - Family Practice to join our team at PeaceHealth. As a key member of our healthcare team, you will be responsible for coordinating patient access and ensuring seamless interactions between scheduling, insurance verification, and pre-certification.

Key Responsibilities
  • Pre-register and register patients with accurate demographic and financial data
  • Collect patient balances, co-payments, and other payment types
  • Verify coverage and ensure all insurance requirements are met
  • Obtain prior authorization and referrals as necessary
  • Respond to customer inquiries and provide excellent customer service
  • Assist with departmental coverage and manage daily appointment schedules
  • Transport patients as needed
Requirements
  • Minimum of 1 year of medical office or related customer service experience
  • Strong background in customer service and conflict resolution
  • Excellent time management skills and ability to meet deadlines
  • Good interpersonal and communication skills
What We Offer

At PeaceHealth, we are committed to the overall well-being of our caregivers. We offer a comprehensive total rewards package, including full medical, dental, and vision coverage, 403b retirement plan, paid time off, and more.

We are an EEO affirmative action employer and welcome applications from diverse candidates. Please attach a current resume with your application.



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