Senior Clinic Patient Representative

2 weeks ago


Longview, Texas, United States CHRISTUS Health Full time
Job Summary

We are seeking a highly skilled and compassionate Senior Clinic Patient Representative to join our team at CHRISTUS Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services to our patients and their families.

Key Responsibilities
  • Greets and directs patients and visitors, ensuring a positive and welcoming experience.
  • Serves as a liaison between patients and medical support staff, facilitating effective communication and care coordination.
  • Assists with various duties within the clinic, including scheduling appointments, verifying insurance benefits, and collecting payments.
  • Verifies insurance benefits and assists with referrals, ensuring seamless care transitions.
  • Collects payments and prepares cash for deposits, maintaining accurate financial records.
Requirements
  • High school diploma or equivalent required; some college experience preferred.
  • Minimum three years of experience in a healthcare organization, with a focus on patient services and support.
  • Excellent interpersonal and communication skills, with the ability to work effectively with patients, families, and healthcare teams.
  • Strong math skills and ability to operate 10-key calculator, telephone, computer, copier, and fax machine.
Preferred Requirements
  • ICD9 and CPT coding experience (advanced skills).
  • Experience with charge posting or collections.


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