Patient Support Specialist

1 week ago


Longview, Texas, United States Wellness Pointe Full time
{"Job Title": "Patient Support Representative", "Job Description": "Job Summary

We are seeking a highly motivated and detail-oriented Patient Support Representative to join our team at Wellness Pointe. In this role, you will be responsible for registering patients, collecting demographic and insurance information, and verifying accuracy of data entered into our computer system.

Key Responsibilities
  • Interview patients to obtain demographic and insurance information necessary for medical record identification and bill processing.
  • Input patient registration information into computer system and verify accuracy of data entered.
  • Prepare required forms for signature by patient or family member.
  • Request and collect co-pays and deposits, and issue receipts at time of payment.
  • Discuss financial arrangements with incoming patients and/or family members and explain billing and collections policies.
  • Communicate with medical/clinical personnel regarding patient access, inter-facility transfers, reimbursement issues, authorization requirements, etc.
  • May verify patient insurance coverage and obtain and track authorizations for procedures to be performed.
Requirements
  • High School diploma or GED equivalent.
  • Typically requires one (1) year experience in an office/administrative environment.
  • Bilingual (English and Spanish) preferred.
  • Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute.
  • Mental and physical health sufficient to meet the demands of the position.
  • Must be able to adhere to all client related policies and procedures including confidentiality.
Working Conditions

The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.

The occupant may, at times, lift and/or move objects up to 30 pounds. The noise level in the work environment is usually moderate.

", "Company Description": "At Wellness Pointe, we are committed to providing exceptional quality of care to our patients. Our clinic offers a range of services, including obstetrics, pediatrics, general medicine, family planning, and dentistry. We also provide education, intervention, and management of social issues that impact our community. We accept Medicaid, Medicare, and most private health insurance plans. Our team is dedicated to treating each patient with complete confidence and respect.", "Job Requirements": "Essential Duties
  • Interview patients to obtain demographic and insurance information necessary for medical record identification and bill processing.
  • Input patient registration information into computer system and verify accuracy of data entered.
  • Prepare required forms for signature by patient or family member.
  • Request and collect co-pays and deposits, and issue receipts at time of payment.
  • Discuss financial arrangements with incoming patients and/or family members and explain billing and collections policies.
  • Communicate with medical/clinical personnel regarding patient access, inter-facility transfers, reimbursement issues, authorization requirements, etc.
  • May verify patient insurance coverage and obtain and track authorizations for procedures to be performed.
Qualifications
  • High School diploma or GED equivalent.
  • Typically requires one (1) year experience in an office/administrative environment.
  • Bilingual (English and Spanish) preferred.
  • Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute.
  • Mental and physical health sufficient to meet the demands of the position.
  • Must be able to adhere to all client related policies and procedures including confidentiality.
", "Working Conditions": "Physical Requirements

The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.

The occupant may, at times, lift and/or move objects up to 30 pounds. The noise level in the work environment is usually moderate.

", "Language": "en"}

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