Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Teller and Branch Support Staff at Old Point. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in the Southside area of Virginia.
Key Responsibilities:
Process internal and external customer transactions efficiently and accurately.
Complete daily cash balancing and maintain a high level of accuracy.
Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
Utilize opportunities to promote the bank and sell and cross-sell bank products and services.
Assist the head teller with teller line operations and perform assigned duties.
Attend required meetings and training seminars to stay up-to-date on bank policies and procedures.
Requirements:
High school graduate or equivalent required.
Minimum 3 months of cash handling and customer service experience preferred.
Strong communication and interpersonal skills required.
Ability to work in a fast-paced environment and multitask effectively.
Benefits:
Generous paid time off and 11 paid holidays.
Medical, dental, and vision insurance.
Health savings account with company match.
Flexible spending account.
Free short-term and long-term disability insurance.
Employee assistance program.
Free life insurance.
401(k) with company match.
Company stock purchase plan.
Equal Opportunity Employer:
Old Point is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable work environment that values diversity and promotes opportunities for growth and development.
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