Customer Service Representative

1 week ago


Yorktown, Virginia, United States Bowlero Corp Full time
Job Description

As a Greeter/Counter Desk Associate with Bowlero Corp, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your friendly demeanor and excellent communication skills will make a lasting impression.

Key Responsibilities:

  • Manage the waitlist and track availability
  • Assign lanes, shoes, and other equipment
  • Prepare for leagues and ring sales at the counter
  • Notify mechanics of any pinsetter malfunctions and log issues
  • Assist guests with basic bowling instruction
  • Operate POS system, central panel, computers, and P/A system

Requirements:

  • High School Diploma or equivalent restaurant/hospitality experience
  • Proven success in school/previous job experience
  • Excellent telephone etiquette
  • Must meet the minimum age required by state law to serve alcohol

Perks:

  • Free Bowling
  • $1 Arcade Play
  • 20% off Events
  • 50% off Food & Beverages

Bowlero Corp is a leading entertainment company with over 350 destinations across North America. We offer a dynamic work environment, competitive pay, and a range of benefits, including employee assistance programs, discounts, and flexible scheduling. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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