Customer Service Representative
4 weeks ago
1-2-3 Equipment Solutions, a Tech-24 company, is seeking a skilled Dispatcher to join our team in the Yorktown area. As a Dispatcher, you will be the central hub of communication between customers and technicians, ensuring prompt, courteous, and efficient service to all customers.
Key Responsibilities- Dispatch service jobs to technicians' boards
- Rout technicians' schedules
- Call customers with appointment times
- Provide the highest level of service to customers
- Professionally communicate service needs to customers and technicians
- Distribute calls to maximize company productivity while ensuring good departmental fairness
- Establish follow-ups with the department for jobs requiring return visits
- Quickly learn and efficiently use the dispatch software in our business system
- Provide positive interactions with technicians and administrative staff
- Provide backup when the Branch Manager is out of the office
- Work rotational on-call as needed
- High school diploma/GED or equivalent
- Minimum 3 years of dispatching experience
- Previous dispatching experience in the HVAC and/or food service industry is a plus
- Detailed, dependable, and honest professional with the ability to type quickly and accurately
- Proficient customer service skills
- Excellent verbal and written communication skills
- Proficient computer skills
- Ability to multitask is a must
- Motivated, self-started, and able to follow through on duties and assignments with minimal supervision
- Ability to work rotational on-call as needed
- Top pay for experience
- Full benefit package including medical, vision, and dental insurance
- Paid vacation, sick days, and holidays
- 401(k) retirement savings plan
Tech-24 is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
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Customer Service Representative
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Customer Service Representative
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Insurance Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Wireless Sales Representative
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Server Representative
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Retail Sales Representative
3 weeks ago
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Yorktown, Virginia, United States SR COMPANIES LLC Full timeJob Title: Care Coordinator/Assistant Director of Resident ServicesJob Summary:We are seeking a highly skilled and compassionate Care Coordinator/Assistant Director of Resident Services to join our team at SR COMPANIES LLC. The successful candidate will be responsible for providing exceptional care and support to our residents, while also overseeing the...
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Customer Support Analyst
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Automotive Sales Professional
4 weeks ago
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Automotive Sales Professional
3 weeks ago
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Cashier and Service Associate
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Front Desk Representative
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Automotive Service Advisor
4 weeks ago
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Food Service Associate
4 weeks ago
Yorktown, Virginia, United States Sodexo Full timeJob Summary:As a Food Service Worker at Sodexo, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our food service facilities. Your primary responsibilities will include preparing and serving a variety of menu items, maintaining a clean and safe working environment, and providing excellent customer...
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Automotive Service Technician Assistant
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Field Services Technician
4 weeks ago
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Automotive Sales Professional
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Cashier & Front End Services Associate
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