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Patient Support Specialist

2 months ago


Akron, Ohio, United States Akron Children's Hospital Full time
Position Overview:
The Patient Support Specialist plays a crucial role in providing dedicated observation and personalized care for patients under the guidance of a licensed nursing professional.

Key Responsibilities:
1. Deliver continuous, individualized observation and monitoring of designated patients.
2. Implement evidence-based techniques for de-escalation as necessary.
3. Ensure a secure environment for oneself, patients, and others.
4. Maintain vigilance and attentiveness at all times to safeguard the patient's well-being.
5.

Administer direct patient care, including taking vital signs and assisting with patient transport to various departments as directed by a licensed nurse.


6. Replenish linens and medical supplies as needed.
7. Accurately document observations, interventions, and relevant information in a timely manner using electronic medical records.
8. Prioritize and complete tasks for assigned patients efficiently.
9. Promptly notify nursing staff of any signs of distress, discomfort, or changes in the patient's condition.
10. Maintain a composed and professional demeanor for patients and their families.
11. Adhere to all protocols and procedures related to patient observation and safety.
12. Perform additional duties as assigned.

Qualifications:
Technical Skills:
1. Familiarity with medical terminology is preferred.
2. Experience in a healthcare setting is advantageous.
3. Proficiency in Microsoft Office Suite or similar software is required.
4. Prior experience with electronic medical record systems is preferred.

Education:
1. High School Diploma or equivalent is mandatory.

Certifications:
1. Basic Life Support (BLS) certification from the American Heart Association is required.

Experience:
1. A minimum of one year of relevant experience is preferred.

Supervisory Experience:
1. No supervisory experience is required.

Work Status:
1. This position is onsite.