Crisis Intervention Specialist

3 weeks ago


Altoona, Pennsylvania, United States UPMC Full time
UPMC WPH Altoona Crisis Services

We are seeking highly skilled and caring professionals to join our team in Blair County's premiere crisis program.

Job Summary

Under the direction of the Crisis Program Coordinator, this position is responsible for assisting in consumer service and clinical services. Primary responsibilities include responding to mobile crisis calls, providing supportive counseling, and managing a caseload.

Key Responsibilities
  • Manage a caseload for the shift
  • Obtain clinical information in the medical record
  • Provide supportive counseling to consumers to promote stability
  • Work efficiently and independently in a crisis setting
  • Support consumers and negotiate appropriate referral services
  • Collaborate with the Clin II for case consultations
  • Meet documentation and complete all required paperwork
  • Complete face-to-face crisis assessments
  • Respond to telephone calls from consumers, community, and natural supports
  • Manage crisis situations effectively
  • Complete case reviews
Requirements

Bachelor's degree in Psychology, Counseling, or Social Work with two years of clinical experience required. Alternatively, a Master's degree in Psychology, Counseling, or Social Work is required. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.

Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments. Experience in mental health crisis intervention, case management, or in-home therapy is preferred.

Excellent, recovery-oriented interpersonal relations are essential. Ability to work shifts, weekends, holidays, and to assume on-call responsibilities is required.

Licensure, Certifications, and Clearances
  • CCM training is required within 30 days of hire and annually thereafter
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance
  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran.



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