Crisis Clinician Associate

1 month ago

Altoona, Pennsylvania, United States UPMC Full time
UPMC WPH Altoona Crisis Services

We are seeking a highly skilled and caring professional to join our team as a Crisis Clinician Associate. This is a part-time position that offers a sign-on bonus.

Responsibilities:
  • Provide clinical services to consumers experiencing a self-identified crisis.
  • Respond to crisis-related situations from community professionals and persons.
  • Answer questions, obtain clinical information, schedule outpatient evaluations, respond to telephone crises, de-escalate situations, and document all duties.
  • Successfully participate in and complete the Crisis Clinician orientation process.
  • Learn to manage a shift caseload safely and successfully, as assigned and coached by the Lead Clinician.
  • Work with crisis leadership to develop assessment, de-escalation, documentation, and motivational interviewing skills.
  • Learn to utilize the Electronic Medical Record to obtain relevant information and complete documentation.
  • Provide supportive counseling to consumers to promote stability using a person-centered, strength-based model of intervention.
  • Work efficiently and independently in a crisis setting.
  • Support consumer and negotiate appropriate referral services.
  • Consults with the Clinician II to establish disposition plans.
  • Advocates for Consumer admission to Crisis Residential program when appropriate.
  • Encourages Consumers to consider admission to Walk-In program for further support and assessment when appropriate.
  • Meets documentation expectations and completes all required paperwork.
  • Completes face-to-face crisis assessments.
  • Responds to telephone calls from consumer(s), community, and natural supports.
  • Manages crisis situations effectively using positive approaches.
  • Participate in interdisciplinary activities such as trainings and staff meetings.
  • Completes case reviews.
  • Helps to manage and support the therapeutic milieu, including safety.
Requirements:
  • Bachelor's Degree in Psychology, Counseling, or Social Work.
  • Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
  • Recovery-oriented interpersonal relations.
  • Licensure, Certifications, and Clearances:
    • Cardiopulmonary Resuscitation (CPR)
    • Comprehensive Crisis Management (CCMC)
    • Act 31 Child Abuse Reporting with renewal
    • Act 33 with renewal
    • Act 34 with renewal
    • Act 73 FBI Clearance with renewal

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