Medical Office Coordinator

1 week ago

Cerritos, California, United States Cerritos Foot & Ankle Full time
Job Summary

Cerritos Foot & Ankle is seeking a highly skilled and experienced Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient service, and supporting our medical staff.

Key Responsibilities
  • Patient Scheduling: Coordinate patient appointments, ensure follow-up appointments are scheduled, and communicate with medical staff to ensure seamless patient care.
  • Front Desk Operations: Greet patients, manage check-in and check-out processes, and maintain a clean and organized front office environment.
  • Financial Transactions: Collect balances, deductibles, co-insurance, and co-pays according to office policies, and verify patient insurance coverage.
  • Administrative Support: Maintain accurate patient records, ensure confidentiality, and provide administrative support to medical staff as needed.
  • Communication: Handle patient inquiries, respond to phone calls, and provide excellent customer service.
Requirements
  • Medical Terminology: Familiarity with medical terminology and procedures.
  • Multitasking: Ability to multitask, think critically, and make decisive judgments in a fast-paced environment.
  • Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
  • Organizational Skills: Strong organizational and clerical skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficiency in Microsoft Office and experience with electronic medical records (EMR) systems, preferably eClinicalWorks.
  • Language Skills: Fluency in Spanish is required.
Education and Experience
  • Experience: Minimum 2 years of experience in a medical setting, specifically in a front office role.
  • Certification: Certification from an approved medical assistant program.
  • Education: High School Diploma or equivalent.

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