Automobile Claims Appraiser

2 weeks ago


Tampa, Florida, United States First Acceptance Corporation Full time
Key Responsibilities
  • Assess and evaluate vehicle damage through photographic submissions from owners, repair shops, and external appraisers.
  • Conduct inspections within a designated area, documenting findings and preparing estimates as necessary.
  • Determine vehicle repairability versus total loss by evaluating options, ratings, and conditions.
  • Thoroughly document estimates and claims files, detailing appraisals including parts selection, damage assessment, and prior unrelated damage.
  • Collaborate with repair facilities to ensure timely completion of repairs through supplements.
  • Manage and track rental car duration while vehicles are undergoing repairs.
  • Perform additional duties as assigned.
Preferred Qualifications
  • High School Diploma or Equivalent required; 5-7 years of leadership experience in the insurance sector preferred.
  • Minimum of 3 years experience in writing computerized automobile repair estimates.
  • Experience working remotely is advantageous.
  • Strong analytical and interpersonal skills are essential.
  • Excellent verbal and written communication abilities.
  • Exceptional customer service skills are mandatory.
  • Effective negotiation skills for achieving fair and equitable settlements in line with industry and company standards.
  • In-depth knowledge of collision and comprehensive auto repairs and estimating is required.
  • Extensive experience in creating auto damage appraisals, particularly focusing on auto body parts repair, replacement, and refinishing.
  • Additional experience in the repair or replacement of mechanical, frame, suspension, and other automotive components is necessary.
  • ASE (Automotive Service Excellence) and/or ICAR (Interindustry Conference on Automotive Industry Repair) certifications are a plus.
  • The ideal candidate will possess excellent time management and organizational skills, with the ability to work effectively from a home office.
  • Must provide clear, detailed work products that are easily understood by both internal and external stakeholders.
  • Commitment to the values of First Acceptance Corporation.
  • Able to lift 0-10 pounds without assistance.
About First Acceptance Insurance Company

As a member of First Acceptance Insurance Company, you will be part of a dynamic organization that continually evolves and positively influences the lives of our team members and customers. We seek individuals who take responsibility for their actions and care for their customers and colleagues. Ideal candidates maintain composure under pressure, embody a problem-solving mindset, and are supported by a team with similar qualities.

First Acceptance Insurance Company provides a comprehensive benefits package, including Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance, and an Employer Matching 401(k) Program.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. All applicants are considered for positions and evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status, or any other protected local, state, or federal status unrelated to job performance.

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