Guest Service Representative

3 days ago


Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

At HCW Hospitality, we create unforgettable experiences for every guest. We're looking for a skilled Guest Service Representative to join our team as a Host/Cashier. This role requires attention to detail, excellent communication skills, and the ability to handle transactions accurately and efficiently.

Job Overview

This position is an exciting opportunity to provide exceptional customer service and contribute to the smooth operation of our restaurant. As a Host/Cashier, you'll be the first point of contact for guests, ensuring they have a positive experience from start to finish.

Key Responsibilities
  • Process transactions accurately: Handle cash, credit, and other payments with ease and efficiency.
  • Provide outstanding customer service: Answer questions, address guest needs, and ensure a seamless dining experience.
  • Assist with seating and support the host team: Collaborate with colleagues to provide excellent service during busy periods.
  • Maintain a clean and organized workspace: Follow health and safety guidelines to maintain a clean and safe environment.
Requirements

To succeed in this role, you'll need:

  • Previous experience in customer service or cashiering: A proven track record of providing exceptional service and handling transactions accurately.
  • Strong communication and interpersonal skills: The ability to work effectively with colleagues and guests.
  • A positive attitude and commitment to delivering outstanding service: A passion for providing exceptional guest experiences.
  • Flexibility to work varied hours: Ability to work weekends, holidays, and other peak periods.

We offer a competitive salary of $45,000 - $55,000 per year, based on location and experience. If you're a motivated and customer-focused individual who enjoys working in a fast-paced environment, apply today



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