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Health Information Management Specialist II
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Health Information Specialist II
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Health Information Management Specialist II
2 months ago
We are seeking a highly skilled Health Information Management Specialist II to join our team at Family Health Centers of San Diego. As a key member of our HIM department, you will play a critical role in ensuring the accuracy and completeness of patient medical records.
Key Responsibilities- Prepare patient charts for upcoming visits, reviewing for open orders, incomplete documentation, follow-up for ER/ED visits, open referrals, and addition of pending results.
- Coordinate the release of medical information, following all department and regulatory guidelines, verifying authorizations, recording incoming requests, processing requests, and communicating with requestors.
- Provide exceptional customer service, answering phone calls, greeting visitors, taking messages, and routing faxes.
- Review medical records for accuracy and completeness, participating in Quality Assurance, Quality Control, and data abstraction as assigned.
- Produce accurate and precise work in a fast-paced and high-volume environment, adapting to sudden changes in priority work demand.
- Navigate numerous internal and external applications and systems in the course of work completion.
- Meet daily productivity requirements based on assigned goals and metrics.
- Adhere to established protocols for reviewing medical records and determining what records necessitate interpretation by the ordering or requesting provider and sends them in a timely manner.
- Master standardized documentation and template rules and protocols for electronic health records, including document naming, filing, and obtaining records.
- Generate billing statements and record all billing activities.
- Apply broad knowledge of HIPAA and Privacy rules and regulations for sharing PHI.
- Link and close associated orders and encounters while obtaining records when such orders or encounters are directly related to the records obtained.
- Provide great customer support to clinical staff by phone and email.
- Communicate significant findings in the course of daily work duties, including potential risk management issues, to leadership and other members of the team.
- Demonstrate a strong command of medical terminology, medical record documentation, and clinical processes.
- Integrate data collected from a variety of electronic and paper sources.
- Work closely with the entire HIM management team to identify process issues related to E-HR and HIM workflow and offer recommendations for resolutions or modifications, particularly as it relates to the paper/electronic interface and the daily workflow.
- High school diploma or GED required.
- Medical Terminology Course required or complete within the 90-day orientation period.
- Medical Assistant Certification preferred.
- RHIA or RHIT Certification preferred.
- One to two years' work experience in the HIM services in a clinical or hospital setting preferred.
- One to two years of HIM medical records request experience preferred.
- One to two years' experience with an Electronic Health Record (EHR) and practice management system preferred.
- Intermediate computer literacy, including Excel, Outlook, Word, Adobe Acrobat, eFax Systems, and Share Drives.
- Intermediate skills in medical computer applications and software preferred.
- Intermediate knowledge of medical terminology and record content required.
- Bilingual English/Spanish preferred.
- Other languages such as Vietnamese, Persian, Farsi, or Somali highly desirable.
- Excellent interpersonal skills and ability to work effectively in a team environment.
- Intermediate written and verbal communication skills, including ability to communicate effectively with patients and family members who speak English as a second language.
- Exceptional organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
- Ability to work well independently without a great deal of direction.
- Ability to accurately complete data entry at relatively high speed, utilizing grammar and spell check software.
- Ability to deliver excellent customer service to internal and external customers.
- Demonstrated ability to be culturally sensitive and respect diversity.
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses: $24.00. If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience.
