Health Information Specialist II

1 week ago


San Diego, California, United States Family Health Centers of San Diego Full time
Job Title: Health Information Specialist II

Family Health Centers of San Diego is seeking a highly skilled Health Information Specialist II to join our team. As a key member of our Health Information Management department, you will play a critical role in ensuring the accuracy and completeness of patient records.

Responsibilities:
  • Prepare patient charts for upcoming visits, reviewing for open orders, incomplete documentation, and follow-up for ER/ED visits, open referrals, and addition of pending results.
  • Coordinate the release of medical information, following all department and regulatory guidelines, verifying authorizations, and communicating with requestors.
  • Provide exceptional customer service, answering phone calls, greeting visitors, taking messages, and routing faxes.
  • Review medical records for accuracy and completeness, participating in Quality Assurance, Quality Control, and data abstraction as assigned.
  • Produce accurate and precise work in a fast-paced and high-volume environment, adapting to sudden changes in priority work demand.
  • Navigate internal and external applications and systems, meeting daily productivity requirements based on assigned goals and metrics.
  • Apply broad knowledge of HIPAA and Privacy rules and regulations, sharing PHI securely.
  • Link and close associated orders and encounters while obtaining records, providing great customer support to clinical staff by phone and email.
  • Communicate significant findings, including potential risk management issues, to leadership and team members.
  • Demonstrate a strong command of medical terminology, medical record documentation, and clinical processes, integrating data from various sources.
Requirements:
  • High school diploma or GED required.
  • Medical Terminology Course required or completed within the 90-day orientation period.
  • Medical Assistant Certification preferred.
  • RHIA or RHIT Certification preferred.
Rewards:
  • Competitive salary with excellent benefits.
  • Retirement plan with employer match.
  • Paid time off, extended sick leave, and paid holidays.
  • Medical, dental, vision, FSA, and life insurance.
  • Employee discounts and wellness programs.


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