Automotive Sales Consultant

1 week ago

White Marsh, Maryland, United States Lhmauto Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Lhmauto. As a Sales Advisor, you will play a key role in providing exceptional guest experiences and driving sales growth.

Key Responsibilities
  • Respond to customers who inquire about vehicles advertised online, utilizing phone and email methods.
  • Work with customers who visit the store directly, taking them through the initial buying process to the final sale.
  • Contact and communicate with customers to identify needs using the Asbury selling process.
  • Build rapport with customers to establish a base of referrals and create a customer network.
  • Answer internet leads within the required time and provide product information with pricing via email.
  • Answer sales phone calls and set appointments for customers.
  • Confirm appointments and make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Work with customers from start to finish throughout the buying process.
Requirements
  • Motivation to be successful.
  • Ability to create and maintain customer relationships.
  • Experience utilizing and maintaining a customer relations management database.
  • Prior automotive sales or retail experience, customer service, call center, or business development experience a plus.
  • Maintain professional business attire and appearance.
  • Bilingual is always a plus.
  • Self-motivated and a team player.
  • Minimum of 18 years of age.
  • Valid Driver's License.
  • Ability to pass pre-employment screenings (background & drug test).
Benefits

We offer a competitive compensation package, including paid holidays and paid time off, deferred holiday pay match, paid training, and more.

Why Join Our Team?

At Lhmauto, we are committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally.

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