Equipment Service Specialist
2 weeks ago
Position: Service Technician
Salary: $15-25/Hour (Based on experience)
Reporting To: Service Manager
The role of the Service Technician encompasses three primary responsibilities: Team Development, Customer Support, and Financial Achievement. Each of these responsibilities demands distinct skills and time allocation, yet they are all vital components of the Bortnick Tractor Sales Team.
Team Development- Ensures a tidy, organized, and secure workspace.
- Operates efficiently by seeking further assignments when current tasks are incomplete or finished.
- Assembles new machinery for display and customer delivery, completing a Pre-Delivery Inspection (PDI) using the designated checklist.
- Continually updates knowledge and training on product lines as modifications arise.
- Completes other related tasks as directed.
- Conducts repair and maintenance tasks on equipment according to schedules provided by the Service Manager.
- Maintains the cleanliness of customer equipment, aiming to surpass customer expectations.
- Advises the Service Manager of any additional repair or maintenance needs.
- Informs the Service Manager of any anticipated delays, additional work requirements, or necessary parts.
- Tracks all time and materials utilized.
- Aims to meet performance targets established by the Service Manager.
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