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Youth Mentorship Coordinator

2 months ago

Everett, Washington, United States YMCA of Snohomish County Full time


The YMCA of Snohomish County is a prominent nonprofit organization dedicated to enhancing community well-being by connecting individuals to their potential, purpose, and one another. Our local focus emphasizes empowering youth, promoting health and wellness, and inspiring community action. By uniting people from diverse backgrounds, perspectives, and generations, we ensure equitable access to opportunities, relationships, and resources essential for personal growth and success.

Each day at the Y, you will contribute to positively impacting the lives of community members. We encourage you to develop your skills, unlock your leadership potential, and find a role that transcends traditional employment. There are ample opportunities for advancement within our organization.

Position Overview:

Your primary responsibility will be to facilitate and nurture successful connections between adult volunteers and youth participants. Regular communication with these matches is essential to ensure adherence to agency and national standards. You will also be tasked with problem-solving and providing ongoing support and encouragement to all involved parties.

Key Responsibilities:
  • Conduct orientations, interviews, and assessments for parents, guardians, children, and volunteers.
  • Collaborate with educational staff and community organizations involved in the youth mentorship programs.
  • Deliver safety training for children and parents.
  • Provide training for volunteers both before and during their engagement.
  • Establish culturally sensitive matches between adult volunteers and youth.
  • Maintain regular phone contact with match participants to ensure compliance with standards.
  • Conduct annual evaluations with participants to assess match effectiveness.
  • Support match quality by fostering open communication, clarifying expectations, and resolving issues.
  • Create Youth Outcome Development Plans for all youth once matched with a mentor.
  • Keep accurate records of all communications for case documentation.
  • Share information about agency activities, events, and resources with match participants.
  • Participate in mandatory match activities and program events.
  • Attend community meetings, staff meetings, and training sessions.
  • Perform additional duties as assigned.
Qualifications:
  • Experience working with youth from diverse backgrounds is preferred.
  • A bachelor's degree is required, ideally in social services, psychology, or a related field.
  • Ability to collaborate effectively with colleagues and engage with individuals tactfully.
  • Strong organizational skills and attention to detail are essential.
  • Must adhere to confidentiality agreements and handle sensitive information with discretion.
  • Proficiency in standard business software and office equipment is necessary.
  • Ability to manage time effectively and juggle multiple projects simultaneously.
  • Flexibility in work hours is required; some evenings and weekends may be necessary.
  • Computer literacy is a must.
  • Experience engaging with individuals, families, and communities of varied backgrounds and abilities is preferred.
  • Fluency in a second language is advantageous.
  • Current certifications in First Aid, CPRPRO (BLS), and AED are required.
YMCA Culture:
  • Foster relationships with a diverse membership base in culturally responsive ways, connecting members with one another and the YMCA.
  • Exhibit the values of Caring, Honesty, Respect, and Responsibility.
  • Complete all required training and certifications within established guidelines.
  • Arrive on time and be prepared for your shift, adhering to timekeeping protocols.
Core Competencies:

Mission Advancement:
  • Embrace and demonstrate the values of the YMCA.
  • Show a commitment to serving others and addressing community needs.
  • Recruit and build effective, supportive relationships with volunteers.
  • Support fundraising initiatives.
Collaboration:
  • Work effectively with individuals from various backgrounds, abilities, and perspectives.
  • Build rapport and connect well with others.
  • Seek to understand others' viewpoints and remain composed in challenging situations.
  • Listen actively for understanding and communicate effectively in both written and spoken forms.
  • Take the initiative to help develop others.
Operational Effectiveness:
  • Make sound judgments and apply learning from one situation to another.
  • Embrace innovative approaches to enhance member experiences.
  • Set goals, clarify tasks, plan work, and actively engage in meetings.
  • Aim to meet or exceed goals while delivering high-value experiences for members.
Personal Growth:
  • Pursue self-development opportunities that enhance job performance.
  • Demonstrate openness to change and seek opportunities within the change process.
  • Accurately assess personal strengths and limitations and their impact on relationships.
  • Possess the functional and technical knowledge required for effective performance; stay updated on best practices and skills in technology.
Physical and Mental Demands:

The physical and mental demands outlined here represent the requirements for successfully performing the essential functions of this role.

Physical Requirements:

Employees in this position are regularly required to sit, walk, and stand; communicate verbally and in writing; use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.

Mental Requirements:

Employees are regularly required to utilize written and oral communication skills; read and interpret data and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; manage multiple detailed tasks simultaneously; work under pressure with frequent interruptions; and interact with members, staff, volunteers, and others, some of whom may be dissatisfied.

Typical Working Conditions: The work environment characteristics described here represent those encountered while performing the essential functions of this job. Interaction with others is typically busy, constant, and occasionally interruptive. The role may be demanding at times and may require working irregular hours. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job descriptions provide a general outline of duties, functions, and qualifications. They are not intended to be comprehensive and may evolve over time.