GAP Claims Processor

1 week ago


Atlanta, Georgia, United States Credit Acceptance Corporation Full time

**Job Title:** Virtual Insurance Specialist

**Location:** Remote

**Job Type:** Full-time

**About Us:** Credit Acceptance Corporation is a leading provider of financing solutions for consumers purchasing used cars. We are committed to providing great service and career growth opportunities to our employees.

The Virtual Insurance Specialist will be responsible for overseeing a specialized group of accounts within the Insurance Department, handling all accounts with property damage claims, and protecting Credit Acceptance's interest in these accounts.

This position requires strong negotiation skills, excellent communication, and the ability to work independently with minimal supervision. You will also need to be proficient in spoken and written Spanish.

Key Responsibilities:

  • Process paperwork related to GAP claims
  • Recommend vehicles for repossession when necessary
  • Communicate with cross-functional departments to settle claims

Requirements:

  • 1 year minimum experience in customer service and/or collections in a call center environment
  • Proficiency in spoken and written Spanish
  • Experience in the finance or automotive industry
  • Experience in Insurance/Claims processing
  • Experience working with collection systems

Estimated Salary:** $55,000 - $75,000 per year

Bonus Potential: Uncapped monthly bonus potential based on individual performance, estimated average bonus target $400

Benefits:

  • Excellent benefits package, including 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision
  • Flexible schedules and casual work environment

We encourage you to apply for this exciting opportunity to join our team and make a meaningful impact in the lives of our customers.



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