Virtual Claims Resolution Professional

3 weeks ago


Atlanta, Georgia, United States Credit Acceptance Corporation Full time
Job Summary

This role involves resolving insurance claims in a timely and compliant manner. As a Bilingual Insurance Specialist at Credit Acceptance Corporation, you will work with cross-functional departments to settle claims, collect past due balances, and process paperwork related to GAP claims. You will also be responsible for recommending vehicles for repossession when necessary.

Responsibilities

Your key responsibilities will include:

  • Settling insurance claims quickly and compliantly
  • Collecting past due balances while insurance claims are pending
  • Processing paperwork related to GAP claims
  • Recommending vehicles for repossession when necessary
  • Communicating with cross-functional departments to settle claims
Requirements

To succeed in this role, you will need:

  • 1 year minimum experience in customer service and/or collections in a call center environment
  • Proficiency in spoken and written Spanish
  • Experience in the finance or automotive industry
  • Experience in Insurance/Claims processing
  • Experience working with collection systems
Compensation and Benefits

We offer a salary range of $50,000 - $65,000 per year, plus uncapped monthly bonus potential based on individual performance. Our benefits package includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision, and many nonstandard benefits that make us a Great Place to Work.



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