Insurance Operations Manager
2 weeks ago
Job Title: Insurance Operations Manager
Location: Atlanta, GA
Company Overview:
Delta Life Insurance provides financial security and protection for Georgia families through our trusted insurance products and personal service to our clients. We are dedicated to fostering a collaborative and supportive work environment where every team member can thrive and contribute to our success. We are currently seeking a highly skilled and experienced Operations Manager to join our team and lead various operational functions.
Overview:
We are seeking a dynamic and experienced Insurance Operations Manager to oversee and optimize our underwriting, claims, and administrative processes. This pivotal role ensures efficient operations across various insurance products, leading a team dedicated to delivering exceptional service to internal stakeholders and customers alike.
Key Responsibilities:
- Operational Oversight: Manage day-to-day operations of underwriting, claims processing, and administrative functions to ensure adherence to company policies, regulatory requirements, and service level agreements.
- Team Leadership: Lead and mentor underwriters, claims processors, administrators, and support staff. Foster a culture of collaboration, continuous improvement, and customer-centricity.
- Training and Development: Develop training programs and resources for new hires and ongoing skill enhancement. Ensure team members are equipped with necessary technical knowledge and customer service skills.
- Process Improvement: Identify opportunities to streamline operations, enhance efficiency, and improve quality through process redesign, automation, and implementation of best practices.
- Financial Management: Oversee financial transactions related to premiums, claims payments, and reimbursements. Ensure accuracy, compliance, and efficient fund management.
- Customer and Agent Support: Collaborate closely with customer service teams to resolve escalated issues, provide guidance on complex cases, and ensure timely resolution of customer and agent inquiries.
- Policy Support: Work closely with underwriting teams to review and assess policy applications, endorsements, and renewals. Ensure accuracy and compliance with underwriting guidelines.
- Risk Management: Monitor and assess operational risks, develop mitigation strategies, and implement controls to safeguard company assets and maintain regulatory compliance.
Qualifications:
- Bachelor's degree in business administration, Insurance, Finance, or a related field.
- 3+ years of experience in leading insurance operations with a focus on life underwriting, claims, and administration.
- Proven experience in leadership and team management within a complex operational environment.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Excellent communication skills with the ability to interact effectively with stakeholders at all levels.
- Knowledge of insurance regulations, compliance requirements, and industry best practices.
- Ability to travel to District Offices within Georgia.
- Experience in process improvement methodologies such as Six Sigma or Lean is preferred.
- Certification such as FLMI (Fellow, Life Management Institute) or equivalent is a plus.
Benefits:
- Competitive salary
- Comprehensive health benefits package.
- Retirement savings plan with employer match.
- Paid time off.
- Professional development opportunities.
Join Our Team:
Join our team and contribute to shaping the future of insurance operations through innovation, collaboration, and superior service delivery. If you are a motivated and experienced insurance professional with strong leadership skills and a passion for process improvement and customer service excellence, we encourage you to apply for the Insurance Operations Manager position at Delta Life Insurance. Join us in delivering peace of mind and protection to our policyholders
Delta Life Insurance Company is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.
-
atlanta, United States Delta Life- Delta Fire and Casualty Insurance Companies Full timeJob Title: Insurance Operations Manager Location: Atlanta, GACompany Overview: Delta Life Insurance provides financial security and protection for Georgia families through our trusted insurance products and personal service to our clients. We are dedicated to fostering a collaborative and supportive work environment where every team member can thrive and...
-
atlanta, United States Delta Life- Delta Fire and Casualty Insurance Companies Full timeJob Title: Insurance Operations Manager Location: Atlanta, GACompany Overview: Delta Life Insurance provides financial security and protection for Georgia families through our trusted insurance products and personal service to our clients. We are dedicated to fostering a collaborative and supportive work environment where every team member can thrive and...
-
Operational Excellence Manager
5 days ago
Atlanta, Georgia, United States Bridge Specialty Insurance Brokerage Full timeBridge Specialty Insurance Brokerage is a forward-thinking organization built on meritocracy, where self-starters and customer-centric individuals thrive. We're seeking an experienced Operational Excellence Manager to drive smooth day-to-day operations and support our Regional President.This role will be instrumental in ensuring seamless administrative...
-
Insurance Team Manager for Bilingual Agency
6 days ago
Atlanta, United States Calidad Insurance Full timeAre you a motivated and bilingual professional looking to take the next step in your career?About UsCalidad Insurance is a trusted name in the industry, specializing in Auto and Commercial Insurance serving the Hispanic community across Georgia.Job DescriptionWe are seeking a Bilingual Team Leader to join our team. As the ideal candidate, you will have a...
-
Insurance Sales Agent/ Store Manager
2 days ago
Atlanta, United States Freeway Insurance Services America LLC Full timeWhat We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance...
-
Insurance Broker
1 week ago
Atlanta, United States Josh Sherrill Insurance Agency Full timeDescription Are you interested in recruiting, training, and developing your own team of Insurance professionals? If so, we're looking for you! We're expanding our agency and looking for top-notch insurance brokers to find top talent and lead teams of insurance sales agents to success. Job seekers should be self-driven, motivated insurance professionals eager...
-
Insurance Broker
1 week ago
Atlanta, United States Josh Sherrill Insurance Agency Full timeDescription Are you interested in recruiting, training, and developing your own team of Insurance professionals? If so, we're looking for you! We're expanding our agency and looking for top-notch insurance brokers to find top talent and lead teams of insurance sales agents to success. Job seekers should be self-driven, motivated insurance professionals eager...
-
Group Insurance Operations Director
3 days ago
Atlanta, Georgia, United States Paramount Full timeWe are seeking a highly skilled Group Insurance Operations Director to lead our group insurance division. This individual will oversee the day-to-day operations, ensuring seamless customer service and operational efficiency.Key Responsibilities:Manage day-to-day operations of group policy administration, billing, customer service, account management, and...
-
atlanta, United States Insurance Recruiting Solutions Full timeABOUT THE ROLEFounded 4 decades ago and currently one of the largest privately held property & casualty AM Best “A” rated carriers in the United States. Focused on profitable growth through superior underwriting as well as providing an exceptional work culture for their ever-expanding team of highly talented staff. The Underwriting Trainee & Education...
-
atlanta, United States Insurance Recruiting Solutions Full timeABOUT THE ROLEFounded 4 decades ago and currently one of the largest privately held property & casualty AM Best “A” rated carriers in the United States. Focused on profitable growth through superior underwriting as well as providing an exceptional work culture for their ever-expanding team of highly talented staff. The Underwriting Trainee & Education...
-
Insurance Relationship Manager
5 days ago
Atlanta, Georgia, United States Nathaniel Ellis - State Farm Agent Full timeAbout the RoleAs an Insurance Relationship Manager with Nathaniel Ellis - State Farm Agent, you play a vital part in our agency's daily operations and customer success. Your primary goal is to foster meaningful client relationships and act as a liaison between customers' needs and our agency departments.Key ResponsibilitiesDevelop and maintain client...
-
Insurance Underwriter Specialist
4 days ago
Atlanta, Georgia, United States Right Choice Insurance Services LLC Full timeJob OverviewRight Choice Insurance Services LLC is seeking an experienced and skilled P&C Insurance Agent to join our team. The ideal candidate will have a strong background in insurance sales, customer service, and risk management.About the RoleThis is a full-time position that involves working with clients to understand their insurance needs, providing...
-
Risk Management and Insurance Specialist
16 hours ago
Atlanta, United States Northern Rock Full timePosition Summary:Northern Rock is seeking a detail-oriented and knowledgeable Risk Management and Insurance Specialist to oversee and manage all aspects of the company’s insurance policies and ensure compliance across our operations. This role is vital in maintaining regulatory compliance and ensuring adequate coverage for our shops, vehicles, and...
-
Lead Insurance Defense Attorney
7 days ago
Atlanta, Georgia, United States Allstate Insurance Full timeInsurance Defense SpecialistWe are seeking an experienced insurance defense specialist to join our team in Macon, GA. As a key member of our defense team, you will be responsible for conducting depositions and examinations under oath, preparing witnesses and clients for depositions, arbitrations, mediations, and trials.Key Responsibilities:Conduct...
-
Director of Life Insurance Operations
6 days ago
Atlanta, Georgia, United States WTW Full timeAbout the RoleWe are seeking a seasoned Director to lead our life insurance consulting team and drive business growth. With a strong background in actuarial roles, you will leverage your expertise in ALM, financial risk management, life and annuity product design, and financial modeling to deliver high-quality solutions to clients.Key ResponsibilitiesPartner...
-
Insurance Business Development Specialist
2 days ago
Atlanta, Georgia, United States Right Choice Insurance Services LLC Full timeJob DescriptionWe are seeking a skilled P&C Insurance Agent to join our team at Right Choice Insurance Services LLC. As an Insurance Business Development Specialist, you will play a vital role in driving business growth and delivering exceptional customer service.Key Responsibilities:Calculate dividends and create payment methods for our clients.Establish...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States Fred Loya Insurance Full timeWe are seeking a skilled and motivated Customer Service Representative to join our team at Fred Loya Insurance.This role involves selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business. As a Customer Service Representative, you will provide professional and courteous service to internal...
-
Senior Director, Agile Product Owner
6 days ago
Atlanta, Georgia, United States Travelers Insurance Full timeJob Description:We are seeking a highly skilled Senior Director, Agile Product Owner - Large Language Model Operations to lead our team in delivering innovative AI solutions that align with our business objectives.About the Role:Define and communicate the product strategy for enterprise LLMOps in alignment with the company's overall AI strategy.Articulate...
-
atlanta, United States Bridge Specialty Insurance Brokerage Full timeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.We are seeking a Chief Action Officer to join our growing team.As the backbone of our office, you will be instrumental in ensuring smooth day-to-day operations, delivering top-tier support to our teammates and Regional...
-
Accounting Manager
3 weeks ago
Atlanta, United States Staff Financial Group Full timeAccounting Manager - P&C Insurance Location: North Atlanta, GA Company Overview: We are a leading organization in the Property & Casualty (P&C) insurance industry, headquartered in North Atlanta, GA. We are looking for an experienced Accounting Manager to join our team and lead the financial accounting functions related to our insurance operations. Our...
