Sales Support Specialist

4 days ago


Minneapolis, Minnesota, United States Mintahoe Inc. Full time
About the RoleAs a Sales Coordinator at Mintahoe Inc., you will be an integral part of our dynamic sales team. This role is essential to ensuring a smooth client experience, handling initial interactions, managing leads, and providing vital sales support.

Your primary responsibilities will include:

  • Lead Follow-Up & Management
    • Respond promptly to incoming leads and inquiries, ensuring timely outreach.
    • Qualify leads, assess client needs, and forward details to sales professionals for further action.
    • Organize and track leads to maximize conversion rates and assist in follow-up strategies.
  • Client Communication
    • Serve as the initial point of contact for potential clients, providing essential information and answering questions.
    • Schedule consultations, site visits, and meetings, and distribute promotional materials as needed.
  • Sales Support
    • Prepare proposals, contracts, and other materials to support the sales team.
    • Document client details and event needs in the CRM and assist in cross-selling venues and services across the company's offerings.
  • CRM & Data Management
    • Accurately enter and update client information and lead status in the CRM system.
    • Monitor and report on lead progress, conversion rates, and other key metrics to support strategic sales decisions.
  • Contract & Proposal Assistance
    • Prepare and send contracts to clients based on guidance from the sales team.
    • Track contract status, ensuring timely returns of signed agreements and deposits.
    • Assist in creating customized proposals, coordinating necessary details from clients and internal teams.
  • Collaboration & Coordination
    • Work closely with sales professionals to ensure seamless transitions as leads move through the sales funnel.
    • Coordinate with venue managers, catering, and operations teams to gather information for proposals and contracts.
    • Collaborate with marketing to ensure promotional materials are up-to-date and aligned with sales goals.
  • Client Relationship Building
    • Maintain positive client relationships by providing timely communication throughout the sales process.
    • Serve as a resource during early event planning stages, answering questions and providing updates.
  • Event Support
    • Provide on-site support during events as needed, assisting with client relations and ensuring the fulfillment of event details.
    • Aid the sales team in event-related tasks to enhance client satisfaction and ensure a seamless event experience.


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